Find a letter for the problem you are facing
Search 34 practical examples covering refunds, unwanted charges, travel disruption, housing, credit, public decisions and education. Read, copy or download any general template without paying or signing up.
Showing 34 of 34 templates.
Free airline delay refund & compensation letter template
Claim compensation and a refund after a delayed or cancelled flight.
Open the free letterFree faulty product refund letter template
Demand a full refund for goods that are faulty, damaged or not as described.
Open the free letterFree gym membership cancellation letter template
Cancel a gym contract and stop further payments in writing.
Open the free letterFree landlord deposit return letter template
Recover a tenancy deposit your landlord or agent is withholding.
Open the free letterFree subscription cancellation and refund letter template
Cancel an auto-renewing subscription and claim back an unwanted renewal.
Open the free letterFree letter template: my delivery never arrived
Get a refund when an order was never delivered or was left unsafely.
Open the free letterFree chargeback request letter template
Ask your bank or card issuer to reverse a card payment.
Open the free letterFree Section 75 claim letter template
Make a formal Section 75 claim to your UK credit card provider.
Open the free letterFree final complaint letter template — company not responding
A firm final-notice letter for a company that is ignoring you.
Open the free letterFree parking ticket appeal letter template
Challenge a private parking charge or council PCN with a formal written appeal.
Open the free letterFree speeding fine appeal letter template
Challenge a speeding fine or fixed penalty notice in writing.
Open the free letterFree train penalty fare appeal letter template
Appeal a rail or tram penalty fare within the 21-day window.
Open the free letterFree bus lane, ULEZ and congestion charge appeal letter template
Challenge a council traffic PCN — bus lane, moving traffic, ULEZ or congestion charge.
Open the free letterFree council tax appeal letter template
Challenge your council tax band, liability or a summons for arrears.
Open the free letterFree HMRC penalty appeal letter template
Appeal a late filing or late payment penalty on reasonable excuse grounds.
Open the free letterFree train delay refund & Delay Repay letter template
Claim Delay Repay compensation when a train operator refuses or ignores you.
Open the free letterFree package holiday refund & compensation letter template
Claim a refund or price reduction for a cancelled or ruined package holiday.
Open the free letterFree energy bill dispute letter template
Dispute an inaccurate energy bill, estimated charges or back billing.
Open the free letterFree bank charges refund letter template
Reclaim unfair overdraft, late payment or account fees from your bank.
Open the free letterFree letter to your landlord requesting repairs
Put disrepair in writing and give your landlord a deadline to fix it.
Open the free letterFree broadband or mobile contract cancellation letter template
Cancel a broadband, mobile or TV contract and challenge exit fees.
Open the free letterFree insurance claim rejection appeal letter template
Appeal a rejected or underpaid insurance claim before going to the Ombudsman.
Open the free letterFree university academic appeal letter template
Appeal a mark, progression decision or exclusion on procedural or mitigating grounds.
Open the free letterFree cancelled event ticket refund letter template
Claim back ticket, booking and compulsory fees after a concert, festival or event is cancelled.
Open the free letterFree damaged or lost baggage claim letter template
Claim repair, replacement or essential-purchase costs after baggage is damaged, delayed or lost.
Open the free letterFree car repair garage dispute letter template
Challenge poor repairs, work you did not authorise or a bill that exceeds the agreed estimate.
Open the free letterFree US medical bill dispute letter template
Request an itemised bill and challenge duplicate, incorrect or unexpected medical charges.
Open the free letterFree US credit report error dispute letter template
Ask a US credit bureau to investigate an account, balance, payment or identity error.
Open the free letterFree course or tuition refund complaint letter template
Seek a refund or fee reduction when teaching, facilities or course delivery differ materially from what was promised.
Open the free letterFree US security deposit demand letter template
Demand the return of a rental deposit or an itemised explanation of deductions.
Open the free letterFree ACL major failure refund letter template
Reject goods or terminate a service and request a refund after a major failure under Australian Consumer Law.
Open the free letterFree unwanted auto-renewal refund letter template
Challenge an unclear trial conversion, hidden renewal or obstructed subscription cancellation.
Open the free letterFree social-commerce scam refund and platform complaint letter
Report a misleading social-media purchase and seek a refund from the seller, platform or payment provider.
Open the free letterFree personal data access request letter template
Ask an organisation for a copy of personal information and an explanation of how it is used.
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