How to write a legal letter in the UK
Plain-English guides to writing a formal legal letter in the UK — the structure a court expects, the Consumer Rights Act 2015 and Section 75 wording to cite, deadlines to set, and what to do when you are ignored. Every guide comes with a template you can download.
Letter before action — free UK template and step-by-step guide
A free letter before action template that follows the UK Pre-Action Protocol: correct structure, the sum claimed, a 14-day deadline and what to do if it is ignored.
Read the guideChargeback — get your money back when a merchant won't refund you
A chargeback forces your bank to reverse a card payment. Learn when to use one, how it works in the UK, US and Australia, and get a ready-to-send letter from £0.59.
Read the guideWhat is a chargeback?
A chargeback is a forced reversal of a card payment by your bank. Here's how it works in the UK, US and Australia, when to use it, and a letter from £0.59 that gets results.
Read the guideHow to dispute a charge and actually get your money back
Step-by-step guide to disputing a charge with a merchant or bank in the UK, US and Australia — plus a personalised dispute letter from £0.59.
Read the guideSection 75 vs chargeback — which one should you use?
Section 75 or a chargeback? Compare the two ways to get money back from your bank in the UK, when each applies, and get a ready-to-send claim letter from £0.59.
Read the guideHow to write a legal letter in the UK
Step-by-step guide to writing a legal letter that gets results in the UK: structure, the laws to cite, deadlines that work, and a free solicitor-style template.
Read the guideHow to write a debt dispute letter to a debt collector (UK)
How to write a debt dispute letter in the UK: what to say to a debt collection agency, how to request proof of the debt, the 12-day rule, statute-barred debts, and a free template.
Read the guideRefund letter template
The wording retailers act on, with the right legal citations for the UK, US and Australia.
Read the guideThe full letter template directory
All 34 templates we have written, grouped by category with a one-line brief and a free PDF download for each — refunds, cancellations, disputes and housing.