Appeal documents, receipt and travel evidence arranged on a legal desk

Refunds, complaints and appeals · UK and worldwide

Demand a fair answer. Put it in writing.

Choose the problem you are facing, organise the facts and create a letter that states what happened, what you want and when you expect a reply.

34free letter examples
8guided claim routes
30 daysemailed PDF link

Common problems · practical starting points

Start with the problem you need to solve.

Preview a useful example here or search all 34 free letters. Personalisation is optional.

Free example
parking ticket appeal letter template

Challenge a private parking charge or council PCN with a formal written appeal.

Personalised from £0.59

Free example
Council Traffic PCN Appeal

Make formal representations against a council traffic penalty.

Personalised from £0.59

From problem to written record

Make it easy for the recipient to understand your case.

The guided questions turn scattered receipts, messages and dates into a clear chronology, a specific request and a sensible next step. You check every word before sending.

See the full process
01

Record the facts

Names, dates, amounts, references and the exact event in chronological order.

02

Choose the right route

Separate a retailer refund from a card dispute, formal complaint or statutory appeal.

03

Attach evidence

Receipts, notices, photographs, correspondence and proof of prior contact.

04

Ask for a clear outcome

State the refund, correction or review you want, a response date and the next available escalation.

Free eligibility check

Find the right dispute template
1 of 3
What do you need help with?

Eight guided claim desks

Choose the route that matches your dispute.

Structured forms for council tax, Section 75, cross-border returns, disrupted travel, digital subscriptions and China-related refund or education appeals.

UK property tax

UK council tax disputes

Council Tax Appeal

Turn valuation evidence, council correspondence and key dates into a structured council tax appeal or council tax band challenge.

  • Appeal council tax band
  • Challenge liability or discount
  • Organise valuation evidence

For council tax disputes in England, Wales and Scotland; Northern Ireland uses domestic rates instead

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UK consumer credit

UK credit card protection

Section 75 Refund

Build a dated Section 75 Consumer Credit Act claim with the purchase, breach, retailer contact and refund requested in one place.

  • Section 75 claim letter
  • Goods or services not supplied
  • Misrepresentation or breach of contract

For qualifying UK credit card purchases where the cash price is over £100 and no more than £30,000

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E-commerce

International shopping disputes

Cross-Border & Luxury Returns

Turn order records, tracking and seller messages into one formal claim with a clear remedy and response deadline.

  • Seller refusal
  • Lost return parcel
  • Sizing or description dispute

For purchases from overseas marketplaces, boutiques and luxury retailers

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Travel

Worldwide air passenger claims

Global Flight Compensation

Capture the route, delay, airline explanation and expenses needed for a precise compensation or refund request.

  • Delayed arrival
  • Cancelled flight
  • Denied boarding or missed connection

Built for UK, EU, US and international itineraries

Calculate Refund
Digital services

Software and digital billing disputes

SaaS & Subscription Refunds

Create a dated billing record that clearly states authorization, cancellation attempts and the refund you are seeking.

  • Accidental renewal
  • Unauthorized charge
  • Cancellation ignored

For software, apps, memberships and recurring digital services worldwide

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中国电商 / China e-commerce

中国网购退款 · China e-commerce refunds

中国网购退款 / China Shopping Refund

把订单、商品描述、聊天记录、退货物流和平台决定整理成清晰的中英文退款请求。Turn order evidence, seller messages, return tracking and the platform decision into one clear bilingual request.

  • 七日无理由退货评估 / 7-day return check
  • 商品不符或质量问题 / Not as described or faulty
  • 平台申诉证据整理 / Platform appeal evidence

适用于中国大陆平台及跨境订单;具体权利取决于卖家、商品、交付地和平台规则 / Rights depend on the seller, product, delivery location and platform rules

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中国出行 / China travel

中国出行退款 · China travel refunds

中国出行退款 / China Travel Refund

把行程、退改规则、运营方通知、费用和客服记录整理成正式退款或改签请求。Organise itinerary changes, fare rules, operator notices, expenses and support history into a formal request.

  • 航班取消或延误 / Flight disruption
  • 铁路退票争议 / Rail refund dispute
  • 酒店或OTA退款 / Hotel or OTA refund

涵盖中国航司、铁路、酒店和OTA;退款或补偿取决于运营方、票价规则和取消原因 / Outcomes depend on the operator, fare terms and cause

Calculate Refund
中国教育 / China education

中国教育申诉 · China education appeals

中国教育申诉 / China Education Appeal

把学校决定、校规、时间线、程序问题和请求结果整理成有证据支持的中英文校内申诉。Turn the decision, university rules, timeline, procedural concerns and requested outcome into an evidence-led bilingual internal appeal.

  • 成绩或学术决定 / Academic decision
  • 处分或学籍申诉 / Discipline or status
  • 学费退款争议 / Tuition refund dispute

适用于中国大陆高校的校内申诉准备;期限和程序以学校正式规定及适用规则为准 / Deadlines and procedures follow the institution’s published rules

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Choose exactly what you need

One formal letter for £0.59, or a five-part case pack for £3.99. Both are one-off purchases.

£0.59one-time

Formal Letter

One document for one problem

  • One personalised formal letter
  • Instant PDF download
  • Relevant legal references where applicable
Get Formal Letter — £0.59
Most popular
£3.99one-time

Complete Case File

Everything for one issue

  • Personalised formal letter (PDF + Word-compatible)
  • Ready-to-send email with subject line
  • Evidence checklist for your matter
  • Dated action plan and follow-up notice
  • 60-minute Case Window for revisions
Get Complete Case File — £3.99

Card, Apple Pay & PayPal accepted (Bitcoin and Ethereum optional) · One-off payment · No account · Instant PDF download · Free rewrite within 14 days

What your documents contain

Specific facts beat vague legal language.

A factual chronology tied to your dates and references

A specific remedy and a practical response date

Relevant legal or regulatory references only where applicable

An evidence checklist and escalation path in the complete pack

Questions before you begin

What does the £0.59 option include?
One personalised formal letter based on the facts you provide, available as PDF, plain text and a Word-compatible file.
What is in the £3.99 complete pack?
A formal letter, ready-to-send email, evidence checklist, dated action plan and follow-up notice, supplied together in a complete PDF with separate text and Word-compatible downloads.
Is this a subscription?
No. Both prices are one-off payments. PayPal, debit card and Apple Pay are available first; Bitcoin and Ethereum are optional.
Does Mayfair Appeals provide legal advice?
No. Mayfair Appeals is a professional document drafting service, not a firm of solicitors. The service helps organise your facts and prepare correspondence; it does not provide legal representation.
Can I track a submitted claim?
Yes. Guided claim submissions receive a private tracking link for status updates, evidence uploads and timeline events.

Turn the problem into a letter someone can act on.