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Cancel Planet Fitness (without visiting the club)

Cancelling your Planet Fitness subscription should take 60 seconds — but Planet Fitness, like most fitness companies, deliberately buries the cancel button. This guide gives you the exact steps for the UK and US, the wording that forces an immediate refund if you've just been charged, and a ready-to-send letter you can use if they ignore you.

Get a refund letter if they keep charging you

Solicitor-drafted wording with the right legal references (UK · US · AU) — ready to send in 60 seconds.

£0.59one-time

Single Letter

Just the letter

  • One personalised, solicitor-drafted letter
  • Instant PDF download
  • Cites UK · US · AU consumer law
Get Single Letter£0.59
Most popular
£3.99one-time

Complete Pack

Everything for one issue

  • Personalised letter (PDF + Word)
  • Email version with subject line
  • Step-by-step action plan
  • Follow-up letter if you're ignored
  • 1 hour of unlimited letters
Get Complete Pack£3.99

Pay direct with Bitcoin or Ethereum · One-off payment · No account · Instant PDF download · Free rewrite within 14 days

Steps to cancel Planet Fitness

  1. 1Option A — In person: visit your home club and request a cancellation form
  2. 2Option B — Certified mail: send a signed cancellation letter to your home club (recorded delivery)
  3. 3Keep the certified-mail receipt — it's your proof if billing continues
  4. 4Use our generated letter; it cites Planet Fitness's own terms and demands written confirmation within 14 days

Watch out for these traps

  • Planet Fitness will NOT cancel via phone or email — only in-person or signed letter
  • Annual fee ($49) is non-refundable once charged
  • If they keep charging after your letter, chargeback wins — keep the certified-mail tracking number

If Planet Fitness ignores you or keeps charging

A formal letter that cites the right consumer law (UK Consumer Rights Act · US FCBA · AU ACL), demands a refund within 14 days, and warns of a chargeback if not.

£0.59one-time

Single Letter

Just the letter

  • One personalised, solicitor-drafted letter
  • Instant PDF download
  • Cites UK · US · AU consumer law
Get Single Letter£0.59
Most popular
£3.99one-time

Complete Pack

Everything for one issue

  • Personalised letter (PDF + Word)
  • Email version with subject line
  • Step-by-step action plan
  • Follow-up letter if you're ignored
  • 1 hour of unlimited letters
Get Complete Pack£3.99

Pay direct with Bitcoin or Ethereum · One-off payment · No account · Instant PDF download · Free rewrite within 14 days

Frequently asked questions

Can I get a refund from Planet Fitness after cancelling?
Yes. In the UK, the Consumer Contracts Regulations give you 14 days to cancel any digital subscription you've just renewed and get a full refund. In the US, most states require pro-rated refunds, and your card issuer can chargeback if Planet Fitness refuses. In Australia, the Australian Consumer Law guarantees a refund where the service is not delivered as promised.
What if Planet Fitness keeps charging me after I cancel?
File a chargeback with your bank immediately and include a screenshot of your cancellation confirmation. Most banks reverse the charge within 10 working days. Our solicitor-drafted letter includes the exact wording — UK Consumer Rights Act, US FCBA, or AU ACL as appropriate.
Will I lose access immediately?
No. Planet Fitness usually lets you keep using the service until the end of your current billing period — so cancel as soon as you decide, not on the renewal date.
What if I'm in Australia?
The Australian Consumer Law (ACL) gives you the same statutory refund rights as the UK and US. For telecoms, escalate unresolved disputes to the Telecommunications Industry Ombudsman (TIO). For other services, contact the ACCC or your state's Fair Trading office.

More cancellation guides